Our Reputation Precedes Us

With over 50 years of combined service under our belts, we’ve learned how to treat customers like royalty, and our San Jose community has definitely taken notice. Take a look at what they have to say about our team here at Crown Plumbing. We work hard every day to live up to and exceed the high expectations of our customers!

      "They were available 1st thing in the morning (8-10AM), got there on time, explained the repair. He had all the supplies he needed on the truck and got it done in an hour."

      They were available 1st thing in the morning (8-10AM), got there on time, explained the repair. He had all the supplies he needed on the truck and got it done in an hour. he was fine doing the work while I was away running errands and billing later through the company, so I could get on with my day as soon as possible. Solid work, done well with no concerns on quality.

      Dan W.
      "Crown Plumbing did a re-pipe of our house in December 2020. They were one of several quotes that we got for the job and we chose them because of their combination of price, professionalism, and responsiveness, as well as the fact that they do wall repair a"

      Crown Plumbing did a re-pipe of our house in December 2020. They were one of several quotes that we got for the job and we chose them because of their combination of price, professionalism, and responsiveness, as well as the fact that they do wall repair afterwards. We were very happy with their work, which included follow-ups for city inspection and wall repair, and a small item with one of our toilets. When we had questions they were very responsive and helpful. Great experience overall.

      Satisfied Customer.
      "They got here within one hour of my contacting Home Adviser. Paul, the plumber, was very friendly and had experience with my type of problem."

      They got here within one hour of my contacting Home Adviser. Paul, the plumber, was very friendly and had experience with my type of problem. (My 2 yr. old grandson put a hot wheel in the toilet and flushed it down) It took Paul about 30 minutes with a "snake" to push it through. Meanwhile, he told me funny stories about things other kids had flushed.

      Amelia C.
      "Aaron was very professional and mentioned some recommendations due to the wet pedestal but due to time constraints we can only do a swap."

      Walked out of my garage and noticed that the wooden pedestal that my water heater was placed on was damp. Upon inspection the whole pedestal was soaking wet that I figured the heater was leaking for a while now and needed replacement before more damage is done. To make my situation worse it was already late in the day and it was July 4th weekend so most plumber can no longer accommodate me. Called the person who installed my water softener and he is swamped for the next 2 weeks so he recommended someone else but still a no go since his supplier is already closed for the holiday and won't open back up 'till after the holiday and so I was recommended another person.
      Alas Aron from Crown Plumbing was more than willing to help me out and scheduled me for the next day (Saturday July 3rd) for a complete swap of water heater. Aaron was very professional and mentioned some recommendations due to the wet pedestal but due to time constraints we can only do a swap. he even throw in a water heater pan just because I was paranoid that another leak might happen.
      I highly recommend Crown Plumbing and Aaron.

      Andy D.
      "Good customer service over the phone. Estimate/inspection was done the next mid morning (I called after 4pm the day before)."

      Good customer service over the phone. Estimate/inspection was done the next mid morning (I called after 4pm the day before). Shane (the person that came out to look at the issue(s) was professional. He listened to my concerns, evaluated the situation and I did not feel any kind of pressure for him or the company to complete any kind of work. He was honest and upfront. He was able to give me the quote within minutes. Upon deciding to proceed, he immediately contacted the office to coordinate the work with our kitchen demo. I'll update once the work is completed.

      Christy M.
      "We started having problems with the general plumbing at our 60-year-old house so we called Crown Plumbing. They were able to come out right away and quickly evaluated and identified multiple leaks and issues."


      We started having problems with the general plumbing at our 60-year-old house so we called Crown Plumbing. They were able to come out right away and quickly evaluated and identified multiple leaks and issues. They were then able to fix those problems all while maintaining a high level of professionalism and outstanding customer service. Since completing their service, we have not had any further issues and could not happier with their work. We will recommend Crown Plumbing to our friends and family again and again!

      Chris T.
      "Crown Plumbing has always gone above and beyond from the nice person answering the phone, and quickly understanding what you need (almost before you do!) and makes scheduling quite easy."

      Crown Plumbing has always gone above and beyond from the nice person answering the phone, and quickly understanding what you need (almost before you do!) and makes scheduling quite easy. They send text messages to confirm your appointment as well as the name of the person who will be servicing. That is something I have never encountered before and I think it’s GREAT!

      The technician arrived on time, was pleasant, professional and fixed our problem beautifully.

      I HIGHLY recommend Crown Plumbing, once you try them, they will become your “go-to” Plumbers!

      Theresa B.
      "Dominick saved the day. I tried to fix the clogged kitchen sink drain myself with baking soda, vinegar and hot water, but started to pop leaks everywhere."


      Dominick saved the day. I tried to fix the clogged kitchen sink drain myself with baking soda, vinegar and hot water, but started to pop leaks everywhere. Yes, it was time to call in the experts. Dominick was very professional and patient, he explained everything clearly and systematically troubleshooted the issue, and brought out the “big plumbing snake” to clear the clog in my drain line. He always paid attention to detail and did a wonderful job to get everything into tip-top shape. Highly recommended for any plumbing job!

      Zhen G.
      "I cannot say enough about the service I received from Crown Plumbing. The response time was immediate. The service representative was excellent."


      I cannot say enough about the service I received from Crown Plumbing. The response time was immediate. The service representative was excellent. He presented himself professionally. He was friendly, took the time to explain what the problem was and what needed to be done. I trusted his evaluation. The job was completed efficiently. The house was returned to a healthy environment. Showers, faucets, toilet all running again what a relief! The price was reasonable. Thank you Crown Plumbing!

      Mary R.
      "

      It is my first time to use Crown Plumbing service. They really did excellent job and the cost is reasonable.

      "

      It is my first time to use Crown Plumbing service. They really did excellent job and the cost is reasonable. It took only about 45 min. I am very satisfied. I will definitely recommend the company to my friends and will use the company again in future.

      Satisfied Customer.
      "Came late on first afternoon and we decided it would be better to do the work the following day."

      Came late on first afternoon and we decided it would be better to do the work the following day. He returned the following day, removed the old toilet, installed the new toilet; which we had as part of an upcoming remodel of a bathroom, took away the old toilet, took away the carton from the new toilet, wrote up the bill, gave us a 10% discount, we paid him by check and immediately used the new toioet.

      Satisfied Customer.
      "Very well! This is the second time I used this company and both times have been great. Sal arrived exactly on time, knew what our problems were, fixed the problems and even cleaned up afterwards."

      Very well! This is the second time I used this company and both times have been great. Sal arrived exactly on time, knew what our problems were, fixed the problems and even cleaned up afterwards. We couldn't believe how much gunk he removed from the shower drain and the bathtub drain. Made me wonder if we should have all the other drains cleaned out. Another thing I really liked is that he replaced toilet parts with real Toto parts.

      Satisfied Customer.
      "Michael came out and gave a quote. He explained everything that was needed to install a tankless water heater."

      Michael came out and gave a quote. He explained everything that was needed to install a tankless water heater. The job was scheduled and completed in one day as promised. They cleaned up the mess left behind. It was as if we had always had a tankless water heater. Thanks to Crown, Michael and his team, we have hot water on demand.

      Satisfied Customer.
      "The plumber showed up on time, figured out the problem and fixed it quickly. $480 (labor + parts) for about a 1 hour job seemed a bit pricey but this was an emergency situation which got fixed."

      The plumber showed up on time, figured out the problem and fixed it quickly. $480 (labor + parts) for about a 1 hour job seemed a bit pricey but this was an emergency situation which got fixed. Parts that were replaced were two pipes leading into and out of the water heater and a new and improved inlet valve. Plumber had all the needed parts in the van.

      Slvaraman C.
      "Hired Crown Plumbing to fix a water main leak. Victor who was the repairman came to the rescue. He was knowledgeable and explained everything."

      Hired Crown Plumbing to fix a water main leak. Victor who was the repairman came to the rescue. He was knowledgeable and explained everything. I thought it would take many hours to deal with the situation. Victor came and was done with the repair in 2 hours. No more leak. even though Victor did a wonderful job and it took only 2 hours, the cost was more than I thought it would be. Great job, Crown saved the day.

      James G.
      "The plumber who installed a new faucet and valves was an expert. He was very professional, tidy, and fast."

      The plumber who installed a new faucet and valves was an expert. He was very professional, tidy, and fast. The service was completed on the agreed upon day, however the plumber was quite late to arrive due to an emergency situation at another site. Sometimes that happens. The company did keep me informed about the new arrival time. The tardiness is what is keeping this review from being all 5.0's.

      Satisfied Customer.
      "

      This is the third time i have used Crown. This time they fixed a leaky faucet that i had tried to fix myself. 

      "

      This is the third time i have used Crown. This time they fixed a leaky faucet that i had tried to fix myself. Crown always seems a little expensive to me, but they show up on time and they do a quality job every time.

      Kelthen H.
      "I've noticed some plumbing issues in the past - such as pipes rattling when water dispenses from the refrigerator. I called Crown Plumbing and they were able to schedule an appointment. Shane came out and installed a water hammer arrester."

      I've noticed some plumbing issues in the past - such as pipes rattling when water dispenses from the refrigerator. I called Crown Plumbing and they were able to schedule an appointment. Shane came out and installed a water hammer arrester. He also noticed that the street water main to my home had a water pressure of 100. This should normally be at or below 60, per Shane. This was repaired and now the water pressure is contained - hopefully preventing any damage to the water pipes.

      Pros:
      1. Quick response
      2. Efficient and knowledgeable staff
      3. Automated reminders and updates - such as tech arrival time/en route, and invoice billing
      4. Quality work
      5. Covid responsible - wearing protective gear

      Cons:
      None

      Lily P.
      "Mike was a pleasure. He showed up within the prescheduled window.  He wore a mask the whole time and put shoe covers on before coming into the house."

      Mike was a pleasure. He showed up within the prescheduled window.  He wore a mask the whole time and put shoe covers on before coming into the house. He was friendly, and easy going, yet professional.  Mike identified the problem in minutes and replaced the broken part.  He helped me figure out another small problem with my other shower drain.

      I am not sure if they are competitive compared to other reputable plumbers, but I didn't want to search around too much. I went off reviews on Yelp and another site and I am very happy I found them. I will definitely use them again - I just hope I don't have to for a while.  

      I would share photos, but you'd just seem a finished result and a shower that needs a deep clean.  So I'll spare you.

      William C.
      "Our service provider was courteous, knew his job, was professional and cleaned up after himself very nicely"

      Our service provider was courteous, knew his job, was professional and cleaned up after himself very nicely. AND we got same day service when our garbage disposal sprung a bad leak. Would definitely use Crown Plumbing again! Thank you!

      Kristin M.